Diagnostic Tool: Organizational Change Model Decision Tree

The resource below is designed to recommend change management models based on the organizational hierarchy that exists between you and those whom you are attempting to engage via your online teaching and learning initiative. We have categorized the common roles of higher education stakeholders into three organizational levels:

  1. Frontline (e.g., faculty, librarians, instructional designers, IT support, etc.)
  2. Manager (e.g., academic chairs, business leads, program directors, project managers, etc.)
  3. Strategic (e.g., academic deans, institution presidents, division heads, board members, etc.)

To get started with the diagnostic tool, select the “Start the course” button below; your answers to prompts will ferry you through an interactive decision tree:


More information on the recommended models may be found in the following chapter, “Relevant Models for Managing Change.”

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Change: An Online Leadership Field Guide by Elizabeth Barrie; Jonathan Lashley; Fezile Mlungu; and Heather Zeng is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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