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“In a conflict, being willing to change allows you to move from a point of view to a viewing point – a higher, more expansive place, from which you can see both sides.” Thomas Crum
This chapter will bring all the concepts together around creating strong relationships and integrating the ideas of authenticity and vulnerability as a key component of being a good conflict manager
Define Authenticity and Vulnerability
Courage in Conflict
When to engage in conflict and When to let it go